Reviews for Surplus Flooring - Charlotte
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
accepts credit cards wheelchair accessible offers military discount open to all bike parking
I would never recommend this place. Terrible customer service and way over priced. Find somewhere else! They will tell you what you want to hear and in the end you'll end up losing. I sent a family member to try and get our issue resolved and they ended up recommending other places instead of helping and basically kicking us out.
Worst experience ever. Do not use Cabinets to Go. Errors with Cabinets and counters. Corporate is not help, they just refer you back to the store where the problem is. One cabinet was left off the order. 12 sq ft of counter space was not accounted for in the original order due to their error. They dont take any responsibility for their errors. Stay far away!
Maybe I should have read the reviews before hand!! My mom is looking for a small bathroom vanity and I found this place. I actually called to confirm that they indeed sold 36 inch vanities prior to making the drive. Over the phone I was told they would be able to show me what they could do. Upon arrival I noted 3 sales reps working. Chris Ronaldi is the gentlemen that did the best he could to assist us. He was the only rep to even greet us and actually seemed to genuinely want to help. Another gentlemen was very rude. Chris asked him about a 36 inch vanity and he basically barked at him and us as customers. I was thinking sir, calm down. Chris is going to be the saving grace for this place. However, the customer service from the other reps need some serious help. As you guessed, we are on to the next store. I would NEVER patronize this place.