Not a good visit today . Checked in 20 minutes before appointment per their instructions checked in . 45 minutes later enquired if they forgot me ? Was told i was a no show and the receptionist lied and said he never saw me. I showed location on my phone my Mom was with me and told them that. Mistakes can be made but for an employee to call me a liar when they did wrong on check in process. Then was told could not reschedule a no show appointment. Do yourself a courtesy and schedule where they have integrity.
January 2022
I've always had a great experience with OrthoCarolina, the staff has been great. I worked with them for a knee injury after falling off a scooter. We worked for 2 months to strengthen my knee and core. My knee is so much better. All the DPTs that I worked with were always friendly and professional. Again, thank you.
March 2021
Jeffrey Morrison is an excellent PA. Great to deal with! Took care of all of my concerns.
Not a good visit today . Checked in 20 minutes before appointment per their instructions checked in . 45 minutes later enquired if they forgot me ? Was told i was a no show and the receptionist lied and said he never saw me. I showed location on my phone my Mom was with me and told them that. Mistakes can be made but for an employee to call me a liar when they did wrong on check in process. Then was told could not reschedule a no show appointment. Do yourself a courtesy and schedule where they have integrity.
I've always had a great experience with OrthoCarolina, the staff has been great. I worked with them for a knee injury after falling off a scooter. We worked for 2 months to strengthen my knee and core. My knee is so much better. All the DPTs that I worked with were always friendly and professional. Again, thank you.
Jeffrey Morrison is an excellent PA. Great to deal with! Took care of all of my concerns.