I've been using the Arboretum location for a couple of years. I have been satisfied each time.
Stylist: Nina listens to how you'd like to have your hair styled. But she also offers her professional opinion, if you ask. I have never received a "bad" cut from Nina. She also recommends product that she believes would treat your hair better than anything offered by department stores. There is no pressure to purchase extra product, but the professional advice is there if you want it and it's based on your hair type, so that what's recommended will work best for you.
November 2023
Usually good service here. But the last 2 times the estimated wait time has been waaaaaay off. I get it that it is an estimate. But the last times I have been arriving 15-20 mins after the app said. I still had to wait 20 more mins. Hard to understand how it can give a 13 minute estimate at check in and it take 45+. Their stylists are friendly and give pretty good cuts
September 2023
Stopped in for first time 4/18/23 after checking website for wait time which is extremely convenient. Had a great experience and wife approved of cut by Jim Beam so my daughter who is not a barber can stop being the barber. I will be going back to Jim.
I've been using the Arboretum location for a couple of years. I have been satisfied each time.
Stylist: Nina listens to how you'd like to have your hair styled. But she also offers her professional opinion, if you ask. I have never received a "bad" cut from Nina.
She also recommends product that she believes would treat your hair better than anything offered by department stores. There is no pressure to purchase extra product, but the professional advice is there if you want it and it's based on your hair type, so that what's recommended will work best for you.
Usually good service here. But the last 2 times the estimated wait time has been waaaaaay off. I get it that it is an estimate. But the last times I have been arriving 15-20 mins after the app said. I still had to wait 20 more mins. Hard to understand how it can give a 13 minute estimate at check in and it take 45+. Their stylists are friendly and give pretty good cuts
Stopped in for first time 4/18/23 after checking website for wait time which is extremely convenient. Had a great experience and wife approved of cut by Jim Beam so my daughter who is not a barber can stop being the barber. I will be going back to Jim.