Reviews for FixFactor

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  • July 2024

    I went all over Charlotte trying to get my Samsung Galaxy 5 watch at least diagnosed. No one (including big stores) would even look at it or try to diagnose. I just kept getting sent to other places, never in convenient locations. Ahmed, the proprietor, took a look and it was only in need of a new battery. All that time spent and it was just a battery. Ahmed fixed it in a very reasonable amount of time for a very reasonable amount of money, essentially saving me from another $500 for a new watch. Ahmed said it best when I left. "I do a lot of things for people that no one else will do and people will come from far away to get repairs done here". Definitely come... read full review

  • June 2024

    Went there my phone stop working and in 2 minutes while waiting, they got my phone turned back on with no charge. I Couldn’t ask for anymore professionalism, high quality work ethic, very much helpful and honest

  • January 2024

    as a customer and a prior business owner I value cus6tomer service. that being said this is the hardest working shop this side of the south they go above and beyond. kind people with a passion to fix... I love the store so much had to become part of the team...if you've ever read a bad review just know it was the customer not the shop because on numerous occasions i have seen them bend over backwards come with a positive attitude and you'll always be welcomed with an open ear and someone who knows how to fix anything...and i mean anything I'm a fix factor customer for life.

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    FixFactor

    7701 Sharon Lakes Rd Suite B, Charlotte

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