I contacted Eastway to see if they can help me with my safe. Paula Childress asked me to send pictures of the safe, which I did on July 24, 2024. After that, I never heard back, not even for "sorry we can't handle your situation"
Updated (9/11/24): Jennifer called me the same day my comments were posted and scheduled an appointment for me. She apologized for my email falling through the cracks. Today (9/11/24) the technician came as scheduled and fixed my safe. He was very professional and made it easy for me to lock & unlock the safe going forward. Thank you!
August 2024
Eastway lock & key is exceptional and Brian is awesome, everyone is very responsive and super friendly. Brian changed all the locks in my home and I also used him for the business I manage. Brian is a wealth of knowledge and eager to help wherever he can. Excellent service and if I ever need a locksmith Eastway (Brian specifically) will be the first I call.
August 2024
Mr. Eddie is FANTASTIC! His service was timely, professional, and friendly. I was pretty stressed, but Mr. Eddie put me at ease. He got right to business and got me back to my day very quickly. Highly highly recommend!
I contacted Eastway to see if they can help me with my safe. Paula Childress asked me to send pictures of the safe, which I did on July 24, 2024. After that, I never heard back, not even for "sorry we can't handle your situation"
Updated (9/11/24): Jennifer called me the same day my comments were posted and scheduled an appointment for me. She apologized for my email falling through the cracks. Today (9/11/24) the technician came as scheduled and fixed my safe. He was very professional and made it easy for me to lock & unlock the safe going forward. Thank you!
Eastway lock & key is exceptional and Brian is awesome, everyone is very responsive and super friendly. Brian changed all the locks in my home and I also used him for the business I manage. Brian is a wealth of knowledge and eager to help wherever he can. Excellent service and if I ever need a locksmith Eastway (Brian specifically) will be the first I call.
Mr. Eddie is FANTASTIC! His service was timely, professional, and friendly. I was pretty stressed, but Mr. Eddie put me at ease. He got right to business and got me back to my day very quickly. Highly highly recommend!