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Reviews for Charlotte Plumbing Masters
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Charlotte Plumbing Masters
13534 Plaza Rd Extension STE127, Charlotte
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13534 Plaza Rd Extension STE127, Charlotte
Directions Call Website Suggest an Edit
Diyan did a great job investigating and diagnosing my issue. He was knowledgeable and friendly. I’m grateful for amazing customer service every time from Charlotte Plumbing Masters. They are the ones I trust.
I’m very impressed with this company and every employee that I spoke with. Carol in customer service, Tim the office manager and John the technician who replaced my hot water heater. I had problems with my Home Warranty of America getting the proper heater and Tim took it upon himself to make calls to everyone involved in the warranty company to get the problem resolved.
John, the technician was excellent starting with the initial visit to inspect the heater and determining that it had to be replaced. He was efficient, fast, polite with a great sense of humor.
If I had to give this company a rating from 1-10 I would give them a 20.
Manuel, Is the Technician that came out to do the job, when I say the guy is a hard working I mean the guy is a Hard worker. He came to the house the first time and waited around until we heard back from the insurance company, But it looked like he would have to come back another time until we found out what we needed. We did a couple hours later and instead of him coming back the next day or even a couple days later, he came back the same day and worked on it until 11:00 pm stayed until the job was complete! He is very professional and polite, He also let us know what was happening with the water pressure to our water heater that we would have never known without him.... read full review