Reviews for CARE | Charlotte Animal Referral & Emergency
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Critical Care
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Surgery
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Ophthalmology
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Oncology
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Neurology & Neurosurgery
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Internal Medicine
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Cardiology
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Emergency
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CARE | Charlotte Animal Referral & Emergency
3726 Latrobe Dr, Charlotte
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We are new to the Charlotte area. Our dog slipped on the wood floors in our apartment. She had to spend the night at CARE! Dr. Julia Carlin called us twice to update us on our Ginger's condition. Dr. Carlin spoke in easy to understand terms and was very calming to my husband and me. The front desk staff was wonderful, especially Michelle and Josh. Michelle submitted our claim to Trupanion. Thanks Michelle for being extremely helpful and empathetic!
I can't thank Matthew Thompson and his team enough. They listened to what we had to say and talked to us through everything. They were able to find the cause of my puppy's issue and resolve it.
CARE is not my normal vet; we came for an emergency. Unfortunately, there was nothing they could do. It was the worst case scenario, but I think CARE handled it as gracefully as possible. The vet answered any questions we had, after which we were led to a room where we could say our final goodbyes. They wrapped our sweet boy in a blanket and brought him for us to hold, giving us as much time as we needed. When we were ready to take him home and lay him to rest, they had a separate door leading outside so we wouldn't have to walk past the other pet owners.
Compassion was shown to us throughout the process, and as hard as it is to lose a family pet, CARE made... read full review