Water Heater Installation Repair near Carrboro

“Drain Express is a small business, locally owned and operated. They were able to schedule my non-emergency service within 24h of my call. Steven - the technical expert that responded - was efficient, knowledgeable, and professional. He answered all my questions, provided sound advice, and taught me a bit of basic maintenance/troubleshooting (which was helpful and appreciated). While this particular issue was not technically challenging to resolve, Drain Express did make a good impression and they’re now on my very short list of vetted plumbing service providers.“

“Had Ken from Sparrow and Sons come by to help with a running toilet. He fixed it quickly and even helped with another issue that was not apart of the call. Super knowledgeable and friendly service, would recommend them to anyone needing a reliable plumber.“

“Billy was great. He worked hard to solve problems. Maintained he quote despite additional work needed. He explained process. Was extremely personable. Thank you.“

“I have enjoyed working with Noah on many of our new build construction projects at Haven Design|Build. He has always been easy to talk to and reliable.“

“Dr. Drain is an excellent service company. Unlike other plumbers (the one that always advertises on tv or the one that can't return a phone call), Dr. Drain is very customer oriented and they know plumbing very well. Ryan worked on my kitchen faucet and, when it was beyond repair, he contacted Moen (another first rate customer service company) and requested a replacement. He installed the new faucet and it's working perfectly. He also adjusted the water pressure in the house. It only took a couple of days to get an appointment. I spoke several times by phone with the company and they were polite, concerned about my problem, and a pleasure to talk with. Many thanks Dr. Drain!Service: Faucet repair“

“Overall an excellent experience. We were having problems with our garbage disposal and our dish washer. I first spoke with Sara when making the appointment. I was unsure of the billing structure so she had Corey ( the owner) call me to personally explain. We made the appointment and Phillip (the technician) was on time, courteous and knowledgeable . We needed a new disposal and Phillip clearly explained several options. We made our choice and Phillip quickly and efficiently did the install. The issue with the dishwasher wasn’t as clear. Phillip checked several potential problems and discovered a bad connection of the electrical which he remedied . We though we were going to have to get a new dishwasher so this was extremely welcome. We’ve had JVG in for several different issues over the years and have always been please with the outcome.Service: Install waste disposal“

“We've been with BMS for 4 years now, on the maintenance plan, and also for unplanned service visits. Both times we've called with an urgent need, they came that day (which was so appreciated on a 94 degree day, when my cooling had gone down). They always send over a personable, prompt, and capable tech who takes the time to explain the issue, and has been able to fix it then.

My experience with professional services has been very up and down since moving here, but at least I don't have to worry about keeping cool or staying warm (thank God).“

“Shawn, the technician, is extremely knowledgeable and was highly professional and courteous. He had identified the problem within minutes and implemented the solution without any delay.

After completing the repair he detailed the problem and solution and advised on the steps to take prevent the issue from reoccurring, hopefully.

He is a credit to your company.

Thank you.“