About Mr. Rooter Plumbing of Alamance County
Reviews for Mr. Rooter Plumbing of Alamance County
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
on-site services no online estimates accepts credit cards veteran-owned open to all
The reason I am not giving them 5 stars has nothing to do with the quality of their service-it is top notch hands down. However they are pricier than other local plumbers. They did actually admit this to me, but said that the higher quality of their work justified the higher cost. Personally, I don't think that I would disagree with that. But from a customer's perspective, I would of course like to get the quality service AND a little bit lower price
Mr Rooter provided exceptional customer service. I had been dealing with a sewer line issue for the past 3 months. Every time I made appointments with a local plumber they could only temporarily fix the problem. Three weeks later the issue would reaccur. No one could tell me what was going on with my sewer line. I was at my wits end. Finally, I decided to go on Google and search for a plumber. I came across Mr. Rooter. I thought to myself...This is the service that will fix my problem. The reviews were great so I called. I was greeted by a very friendly and knowledgeable dispatcher. I told her about the problem I was experiencing. She replied...I can have someone...read full review
I have used Mr. Rooter/Burlington. For several years. They keep fixing what my husband and the shoddy original plumbing installation mess up. They are always on time. Their estimates are correct or lower. They give me choices between repair and replacement when they can. They show me damaged items they are replacing so I know they need replacing. They always let me know ahead if electric or water has to be off and for how long. They clean up after themselves and don't leave a mess. They answer the phone outside Mon-Fri 8 to 5 office hours so I am assured when someone will come and what I need to do until they arrive.