“This was the best possible experience we could have had buying 3 rooms of carpet. Carpet One in Burlington walked us through every step and offered us a phenomenal guarantee (which we used and they 100% honored). We couldn't be happier with the experience. My wife and I wouldn't go anywhere else going forward.“
“I have used them for about 20 years. We just had flooring put into our bathrooms and one floor had a problem. The owner preferred to replace the floor with a higher quality floor than I had picked originally for free. The owner even came out and helped to install the replacement flooring. Kudos Alan and gang.“
“Tony has been great to work with. I will admit it was hard to get in touch with the company at first. The phone number that says you can text it on their website did not get me a response when I texted or left a voicemail on it. I found an alternative number and that one worked. There was some back and forth on what we wanted, and Tony was wonderful in regrouping and accommodating. He was available by phone when I had questions and explained things well. He came and did an estimate quickly and took measurements, sending the quote right after. The work was also scheduled within a week after we accepted the quote, which was a nice surprise. The work looks great and my daughter loves the increased concrete space.“