About Mr Smokestack Chimney Service
Reviews for Mr Smokestack Chimney Service
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Mr. Smokestack Chimney Service has been providing top-notch chimney and venting services in the Raleigh/Broadway, NC area since 2008. With a team of knowledgeable professionals, the company offers expert maintenance, retro-fits, and renovations for home and commercial clients. Customers describe the team as friendly, helpful, and highly skilled at their job. Joab is praised for his exceptional work, politeness, and the clarity of his explanations, making a strong impression during his service. Tyler is also noted for his courteous nature, timely arrival, and for maintaining a clean work area while explaining how fireplaces work. The team is recognized for their outstanding work in cleaning and inspecting fireplaces. With a reputation for delivering high-quality services, Mr. Smokestack Chimney Service continues to be a trusted name in the industry.
This summer, I needed help resolving a propane gas line issue that had kept us from using our gas logs for years. I also wanted to have our chimney swept, and knew summer would be the ideal time to get quick service. After searching Google Maps to weed out fly-by-night companies, I found Mr. Smokestack—with an incredible 1,228 five-star reviews. Now I understand why. From the moment I called, the experience was seamless. CJ came out within a day or two, professionally assessed our situation, and gave us a quote for the chimney sweep. He also offered a ballpark idea of the gas line issue, noting that a technician would need to remove the logs to fully diagnose it. When we realized our gas logs were over 20 years old, we decided to replace them—and CJ guided us through the process with ease.. Within two days, we had selected a new fireplace insert, which was ordered and installed just weeks later.I opted to have the chimney swept and capped before the insert installation. Rodrigo, the lead technician, was outstanding—truly one of Mr. Smokestack’s greatest assets. Logan assisted during one visit, and Dani during another. Rodrigo explained every step of the process, making me feel confident and cared for. He patiently walked us through the remote control features and helped us choose the best settings for daily use.I am 100% satisfied with both the installation and the product. Mr. Smokestack exceeded every expectation, and I now fully understand how they’ve earned such a stellar reputation. I cannot recommend them more highly!
Very knowledgeable and professional. I am very happy with their service and would definitely recommend them to others.
Excellent service today from Donnie and Bryson. They repaired my chimney, flue, and answered my many questions! Highly recommend Mr. Smokestack for maintenance, repairs, and advice.