I won two gift cards for this business. I called and confessed he is not a good boi. They texted back asking if he was a biter...he is not ...he is a runner...they accepted the new client. I am not sure who is more neurotic, my dog or myself but I sat in the parking lot as they did a bath and groom. I was offered no scent shampoo and they really went above and beyond to meet the needs of a 19 lb holy terror. He looks great! Husband even said he looked great but still cant get on furniture.
May 2020
I can’t comment on their grooming, but this boutique was a life saver! We’re in Banner Elk for vacation when our 120 pound Newfoundland escaped to a pond and went for a swim. The boutique was booked and not able to give our pooch a bath, but they offered all the necessities to bathe him back at our house. They even gave us a bottle of pumpkin spice dog cologne to spray on him after we bathe him. Customer service was 5 stars!
May 2020
Excellent grooming service! My dogs always look great after being groomed at Impeccable Pooch. I like the fact that the grooming area is visible to customers. Very friendly, helpful staff.
I won two gift cards for this business. I called and confessed he is not a good boi. They texted back asking if he was a biter...he is not ...he is a runner...they accepted the new client. I am not sure who is more neurotic, my dog or myself but I sat in the parking lot as they did a bath and groom. I was offered no scent shampoo and they really went above and beyond to meet the needs of a 19 lb holy terror. He looks great! Husband even said he looked great but still cant get on furniture.
I can’t comment on their grooming, but this boutique was a life saver! We’re in Banner Elk for vacation when our 120 pound Newfoundland escaped to a pond and went for a swim. The boutique was booked and not able to give our pooch a bath, but they offered all the necessities to bathe him back at our house. They even gave us a bottle of pumpkin spice dog cologne to spray on him after we bathe him. Customer service was 5 stars!
Excellent grooming service! My dogs always look great after being groomed at Impeccable Pooch. I like the fact that the grooming area is visible to customers. Very friendly, helpful staff.