I had a Groupon and scheduled my appointment 3 times with the above business, however each time I would receive a phone call or an email with a cancellation right before the appointment date for various reasons. The last cancellation simply said that the time chosen did not work for the masseuse (although it was available on their scheduling page). I think it is very unprofessional and highly disappointing, I kept rescheduling, but this gets old after the third time. Would never recommend it to anyone. Filed a complaint with Groupon to request a refund.
January 2016
went here on a groupon- Beautiful facility- therapists are very nice and cordial - my therapist had some strength but used it sparingly - I have had maybe 1000 massages in a 15 yr span - but the flow here was disrupted and not smooth - she did not touch my neck AT ALL - spent several minutes doing light touch therapy - I clearly explained I wanted full body no face and at least 15 minutes on my back - I did not get anything on my arms and nothing on the front of my legs - I do not care if it is groupon, free or charging double - at least give a thorough massage - I am not asking for a sports massage just a full body which is what is advertised- the place is empty so I... read full review
January 2016
went here on a groupon- Beautiful facility- therapists are very nice and cordial - my therapist had some strength but used it sparingly - I have had maybe 1000 massages in a 15 yr span - but the flow here was disrupted and not smooth - she did not touch my neck AT ALL - spent several minutes doing light touch therapy - I clearly explained I wanted full body no face and at least 15 minutes on my back - I did not get anything on my arms and nothing on the front of my legs - I do not care if it is groupon, free or charging double - at least give a thorough massage - I am not asking for a sports massage just a full body which is what is advertised- the place is empty so I... read full review
I had a Groupon and scheduled my appointment 3 times with the above business, however each time I would receive a phone call or an email with a cancellation right before the appointment date for various reasons. The last cancellation simply said that the time chosen did not work for the masseuse (although it was available on their scheduling page). I think it is very unprofessional and highly disappointing, I kept rescheduling, but this gets old after the third time. Would never recommend it to anyone. Filed a complaint with Groupon to request a refund.
went here on a groupon- Beautiful facility- therapists are very nice and cordial - my therapist had some strength but used it sparingly - I have had maybe 1000 massages in a 15 yr span - but the flow here was disrupted and not smooth - she did not touch my neck AT ALL - spent several minutes doing light touch therapy - I clearly explained I wanted full body no face and at least 15 minutes on my back - I did not get anything on my arms and nothing on the front of my legs - I do not care if it is groupon, free or charging double - at least give a thorough massage - I am not asking for a sports massage just a full body which is what is advertised- the place is empty so I... read full review
went here on a groupon- Beautiful facility- therapists are very nice and cordial - my therapist had some strength but used it sparingly - I have had maybe 1000 massages in a 15 yr span - but the flow here was disrupted and not smooth - she did not touch my neck AT ALL - spent several minutes doing light touch therapy - I clearly explained I wanted full body no face and at least 15 minutes on my back - I did not get anything on my arms and nothing on the front of my legs - I do not care if it is groupon, free or charging double - at least give a thorough massage - I am not asking for a sports massage just a full body which is what is advertised- the place is empty so I... read full review