Brandan was great. He was right on time, polite, friendly, knowledgeable, and fixed my problem. Another company sent an incompetent technician who was trying to swindle me into a new system when mine is only two years old. Brandan found and fixed the problem, and they even submitted a warranty claim for me for a part of the repair. I'm up and running and will be using Smoky Mountain for my HVAC needs from now on. Scheduling was quick and timely. Much appreciated.
February 2024
I've been using Smoky Mountain Heating & Air ever since I moved to Asheville 17 years ago. I initially had an oil furnace, but then called them to see about installing an HVAC. Their lead technician, Greg Duke, came out and talked with me about the various units available. He took his time answering all my questions, made a recommendation based on my needs, and gave me d a free quote on the costs. Since then, he has performed periodic maintenance to keep the system running efficiently. I’ve had my HVAC now for 12 years and have never had a thing go wrong with it. Greg and their Service Dispatcher, Jonita O’Connell, are consummate professionals and a real... read full review
February 2024
Brandan was an excellent service tech. He was courteous and professional and did an exceptional job. We are very pleased with his work, making everything just right !!! So glad we called Smoky Mountain Heating & Air, they are wonderful. Service was timely and very reasonably priced.
Brandan was great. He was right on time, polite, friendly, knowledgeable, and fixed my problem. Another company sent an incompetent technician who was trying to swindle me into a new system when mine is only two years old. Brandan found and fixed the problem, and they even submitted a warranty claim for me for a part of the repair. I'm up and running and will be using Smoky Mountain for my HVAC needs from now on. Scheduling was quick and timely. Much appreciated.
I've been using Smoky Mountain Heating & Air ever since I moved to Asheville 17 years ago. I initially had an oil furnace, but then called them to see about installing an HVAC. Their lead technician, Greg Duke, came out and talked with me about the various units available. He took his time answering all my questions, made a recommendation based on my needs, and gave me d a free quote on the costs. Since then, he has performed periodic maintenance to keep the system running efficiently. I’ve had my HVAC now for 12 years and have never had a thing go wrong with it. Greg and their Service Dispatcher, Jonita O’Connell, are consummate professionals and a real... read full review
Brandan was an excellent service tech. He was courteous and professional and did an exceptional job. We are very pleased with his work, making everything just right !!! So glad we called Smoky Mountain Heating & Air, they are wonderful. Service was timely and very reasonably priced.