About East Asheville Family Vet
East Asheville Family Vet is a full-service veterinary clinic that provides comprehensive care to furry friends. The team of experts, including doctors and auxiliary staff, treat each patient with personal care, as if they were their own. The clinic is equipped with cutting-edge technology and modern veterinary therapies, ensuring that pets receive the best possible treatment. The staff is dedicated to providing exceptional care, taking the time to explain diagnoses and treatment plans, and being considerate of costs. The vets have a clear love for animals and are knowledgeable in their field. The premises are inviting and clean, making it a comfortable environment for pets and their owners. The clinic also allows owners to be present during exams and treatment, which is a rare experience in town. Many clients praise the staff for their compassion, support, and genuine love for animals. Dr. Bertelli, in particular, is appreciated for her loving and caring approach, often getting down on the floor to treat pets at their level. The team quickly accommodates urgent cases, providing prompt care and reassurance during difficult diagnoses. Overall, East Asheville Family Vet is a top-notch clinic that truly cares about pets and their owners, making it a trusted place to entrust the care of your furry friend.
After hearing at one vet that they did not know what was wrong with my dog, over and over again, I decided it was time for another opinion. I was able to get in quickly to meet with Dr. Bertelli, and within minutes, she gave me a diagnosis that made perfect sense. I left with two wonderful, modern products that brought my dog relief almost immediately. I have a followup appointment but my dog is essentially healed and back to her old self. I cannot recommend this vet or her clinic enough. They are purely professional with modern equipment and a progressive attitude. I will not take my pets anywhere else. They are a 5 star facility in every sense of the word.
East Asheville Family Vet is truly wonderful. From the moment you walk in, the staff is incredibly friendly, kind, and welcoming. You can tell they genuinely care about both pets and the people who love them.
The veterinarians take the time to explain everything clearly and thoughtfully, never rushing and never talking over you. Every question is answered with patience, and you leave feeling informed and reassured rather than overwhelmed.
It’s rare to find a vet where compassion, professionalism, and clear communication all show up consistently—but this team nails it. I’m so grateful to have such a caring, trustworthy practice in East Asheville. Highly...read full review
I have been bringing my pets to you for so long. I don’t remember how long it’s been. You’ve always taken such good care of all my fur babies and you check up on them and you praise them and you love them and you comfort me when I need it. You are truly like an extension of our family. Thank you for being the great people that you are. - Angi Welch