L'optique in the Village - TEMPORARILY CLOSED

Aug 2024

I wrote a review about the downtown location but I need to write one for this location too cause I’ve shopped at both!

The staff is incredibly knowledgeable about the art of glasses. From custom adjustment, lenses, picking out perfect fits, and more!

I bought a pair here and the lenses on the original frames of the designer started to melt for whatever reason and they replaced the lenses on the spot without a question. Their customer service is top tier.

They’re also real about if a pair doesn’t look good on you which I appreciate. Sometimes sales associates will just gas you up to make a sale but they will not let you walk out the door with...read full review

Nov 2022

The frames are amazing, wild and fun, and the staff are incredibly knowledgeable and beyond friendly. Plus, the Biltmore village location is in a really cool antique building. The staff are incredibly kind. My boyfriend had a medical emergency and they helped us, providing water, saltine crackers, ginger ale and a quiet front porch to rest on free of charge. Their kindness truly salvaged our day, and we managed to make it to our evening appointment where he proposed to me! I cannot thank these wonderful folks enough!

Nov 2021

Excellent service. I needed new lenses for specialty frames that no one else in the area would touch, or would have required me to be without glasses(!) for up to 2 weeks. But l'optique handled it easily.