Reviews for FTW Automotive
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards free wi-fi gender-neutral restrooms open to all
Ratings
Google: 4.7/5 Facebook: 5/5 Nextdoor: 1 ❤️FTW Automotive
4 Chatham Rd, Asheville
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The best experience I've had with a mechanic probably ever. Bought my daughter her first car and I'm a bit nervous sending her out in the world and wanting to be sure the car is in good order. Brought it to Joel at FTW and he looked at EVERYTHING!!! Lynn called me (she is so nice!) With a detailed report of what Joel found and what repairs were needed. I was low on cash and wanted to do the work in 2 parts, one immediately, the rest a couple weeks later. He made the right calls as to what to fix now and gave me his honest opinion on what could wait. I got detailed paperwork so I know I won't forget any minor details. I don't think I'll ever use another mechanic. They...read full review
My car was making an awful noise and so I stopped at this shop (after just having some expensive repairs done somewhere else). It was the breaks. It was suggested I not drive my car. I was unsure about leaving my car someplace where I didn’t know the mechanics, but decided to go ahead. The lovely women in the office offered to drive me as I am unfamiliar with the area and couldn’t get an Uber. How about THAT for customer service!! Breaks were changed and I am back on the road! Thank you, FTW! Appreciate y’all!
Joel and Trey are the bomb. Been here many a time - they are always super responsive and have helped me with many a Subaru. Recently I got a flat on Merrimon and had to put the donut on. I rolled in and they had my tire fixed in no time flat. They have also referred me to great muffler and transmission people. Go here!