These guys are amazing! They're local to my area which is important to me to give back to local businesses. They called me back, and came out immediately, before any other contractor. They took the time to explain their recommendations and why. They even worked with my insurance company. I spoke to another company who wanted to take out everything, even places that weren't even wet. First OnSite recommended not to do this because the insurance company would not pay for anything that wasn't damaged which could cause me to pay out of pocket for anything that wasn't damaged. My insurance company agreed and recommended that I go with them. If I would have... read full review
May 2022
Signed an employee contract. Took bill money to get to new Orleans, Louisiana that they stated in their employee contract would be reimbursed. Gave address to a motel and when I arrived the room was not reserved for me like they stated. No reimbursement of expenses and blamed me because I left after waiting 3 hours and the motel staff stating they still had not gotten me a room. I even called Mel from the motel and advised. Tried several times to get them to reimburse expenses to no avail. Finally went to bbb to file a complaint to learn they aren't listed. Finally just said enough and filed a suit for breach of contract and undue stress and mental anguish. How they... read full review
May 2022
The hardest working team in the restoration business out there. They don’t just want to win your business, they want to earn your business.
These guys are amazing! They're local to my area which is important to me to give back to local businesses. They called me back, and came out immediately, before any other contractor. They took the time to explain their recommendations and why. They even worked with my insurance company. I spoke to another company who wanted to take out everything, even places that weren't even wet. First OnSite recommended not to do this because the insurance company would not pay for anything that wasn't damaged which could cause me to pay out of pocket for anything that wasn't damaged. My insurance company agreed and recommended that I go with them. If I would have... read full review
Signed an employee contract. Took bill money to get to new Orleans, Louisiana that they stated in their employee contract would be reimbursed. Gave address to a motel and when I arrived the room was not reserved for me like they stated. No reimbursement of expenses and blamed me because I left after waiting 3 hours and the motel staff stating they still had not gotten me a room. I even called Mel from the motel and advised. Tried several times to get them to reimburse expenses to no avail. Finally went to bbb to file a complaint to learn they aren't listed. Finally just said enough and filed a suit for breach of contract and undue stress and mental anguish. How they... read full review
The hardest working team in the restoration business out there. They don’t just want to win your business, they want to earn your business.