So hard to trust folks these days. A technician came out to trouble shoot my heat pump and in the process accidentally burnt up a few other parts. I understand it wasn't intentional, but he tried to charge me for it like they were already burnt up when he got here! Had I not been with him the whole time, he would have gotten away with it. He was a very nice young man and had the parts been cheaper I might would have simply paid for them, but it doubled my bill from 3 hundred to over 6 hundred!!!! I contacted the office and spoke to them and they gave me a credit for 1 of the parts.....to make things worse, my unit is still messed up, but it is running. My thermostat... read full review
November 2022
I called and they had a technician out here the same day (not even an emergency). Greg not only repaired the issue but took the time to educate a bit & answer questions... which in my experience is exceedingly rare these days. Amazingly prompt service, great value. I'll be using them in the future for any other needs & would absolutely recommend giving them a shot.Services: Heating system repair
September 2022
Travis cleaned and checked my heat pump and he was knowledgeable about the system. There was necessary maintenance needed. I'm relieved to get it checked prior to winter! He was on time, professional, and helpful. He answered all my questions. I'm happy. ?Service: HVAC system maintenance
So hard to trust folks these days. A technician came out to trouble shoot my heat pump and in the process accidentally burnt up a few other parts. I understand it wasn't intentional, but he tried to charge me for it like they were already burnt up when he got here! Had I not been with him the whole time, he would have gotten away with it. He was a very nice young man and had the parts been cheaper I might would have simply paid for them, but it doubled my bill from 3 hundred to over 6 hundred!!!! I contacted the office and spoke to them and they gave me a credit for 1 of the parts.....to make things worse, my unit is still messed up, but it is running. My thermostat... read full review
I called and they had a technician out here the same day (not even an emergency). Greg not only repaired the issue but took the time to educate a bit & answer questions... which in my experience is exceedingly rare these days. Amazingly prompt service, great value. I'll be using them in the future for any other needs & would absolutely recommend giving them a shot.Services: Heating system repair
Travis cleaned and checked my heat pump and he was knowledgeable about the system. There was necessary maintenance needed. I'm relieved to get it checked prior to winter! He was on time, professional, and helpful. He answered all my questions. I'm happy. ?Service: HVAC system maintenance