Higher Ground Rainwater Systems of Asheville

Mar 2023

I'd like to add to the list of reviews that note that this was once a quality company that provided good, timely service but that company no longer exists. I was a long time customer. My gutters were scheduled to be cleaned in December. That hasn't happened and the date hasn't been changed. I tried reaching them via phone, on their website, and through their new jobs request line, multiple times with no success. They don't even have the decency to reply, if only to say we no longer do gutter cleanings. They are now an uncaring, horrid company that you should avoid dealing with no matter what your gutter needs are.

Mar 2023

Higher Ground installed the gutters for our new construction and I thought they did a fantastic job. We have a very modern home and the contemporary styled box gutters really look great. They have also been very responsive on subsequent follow-up visits.

Feb 2023

In the past they did great work cleaning our gutters twice yearly. Then everything changed last year (2022) after they went to an automated system for scheduling. After I signed an agreement for a 2 year cleaning maintenance, I thought all was well. It's been a disaster. I had an appointment scheduled in December and no one came. I called, texted, emailed. No response. I then requested an appointment on their portal for a May cleaning. Nothing scheduled. Called, texted, emailed. Totally ghosted. I'm moving on and sorry about it, as they were once totally professional and reliable. No more.