The optician was very friendly and provided individualized attention to our needs. She provided various options and was upfront about costs. I would recommend if you're looking for affordable glasses.
April 2023
Nice lady. Unfortunately the coating they offer which is supposed to increase scratch resistance is itself scratched more easily than what it is supposed to protect. The scratch slowly peels off the "protective" layer and makes the lenses very hard to see through. They did replace the lenses the first time but the same thing happened and they won't issue a second set. Obviously, I won't be going back.
April 2022
Was there yesterday, and salesman was polite, however when I gave him my glasses and asked to get replacement lenses; he said he was unsure how to order them and needed to make a call. Salesman then was totally unconcerned about my inquiry as he spent over ten minutes talking to person on his phone about whether they were coming out to open mic night that night and didn't even get to the supposed reason for calling. I got frustrated with him and left.I work customer service, and I would never do this let alone in front of a customer. I will wait until a different sales person is around next time. The staff have always been very helpful.
The optician was very friendly and provided individualized attention to our needs. She provided various options and was upfront about costs. I would recommend if you're looking for affordable glasses.
Nice lady. Unfortunately the coating they offer which is supposed to increase scratch resistance is itself scratched more easily than what it is supposed to protect. The scratch slowly peels off the "protective" layer and makes the lenses very hard to see through. They did replace the lenses the first time but the same thing happened and they won't issue a second set. Obviously, I won't be going back.
Was there yesterday, and salesman was polite, however when I gave him my glasses and asked to get replacement lenses; he said he was unsure how to order them and needed to make a call. Salesman then was totally unconcerned about my inquiry as he spent over ten minutes talking to person on his phone about whether they were coming out to open mic night that night and didn't even get to the supposed reason for calling. I got frustrated with him and left.I work customer service, and I would never do this let alone in front of a customer. I will wait until a different sales person is around next time. The staff have always been very helpful.