I just wanted to take a moment to recognize Christina, at the Apex location. She really went above and beyond for me as far as customer service goes. I had an incident where I bought a giftcard for a friend, but when she went to use it showed up $0. Christina went out of her way to help me contact and call all the right people. It wasn’t an easy fix at all, but she really took a lot of time over multiple days to help me. She treated me with kindness and was so friendly. Her beauty truly radiates from the inside out & she deserves to be recognized for her extreme kindness. Any store would be blessed to have an employee like Christina:)
August 2024
i went yesterday to get fairy hair… at first the lady said that it would be 15 for 6 and if i want more she would charge me 15 more, she ended up not charging me 15 more thankfully but when i came home i brushed thru it ONCE and 4 pieces already came out… not even an hour later. I’ve gotten fairy hair 3 different times and this has never happened
March 2024
This is a review to shout out an employee, Erin, that went FAR ABOVE AND BEYOND! And a word of caution to other shoppers, to some degree. Today, as I was shopping, I set my phone above the shelf while I looked at some products. Um…don’t do that. Unfortunately, my phone fell between a crack on a display that was literally bolted together in such a way that a contractor would have needed to come to separate it. Erin, in a dress, got up on a makeup stool, and after a few different efforts, ended up attaching tape to a broomstick to retrieve and save the life of my phone (and me). Erin worked hard on engineering a way to solve an impossible-seeming problem, and I am... read full review
I just wanted to take a moment to recognize Christina, at the Apex location. She really went above and beyond for me as far as customer service goes. I had an incident where I bought a giftcard for a friend, but when she went to use it showed up $0. Christina went out of her way to help me contact and call all the right people. It wasn’t an easy fix at all, but she really took a lot of time over multiple days to help me. She treated me with kindness and was so friendly. Her beauty truly radiates from the inside out & she deserves to be recognized for her extreme kindness. Any store would be blessed to have an employee like Christina:)
i went yesterday to get fairy hair… at first the lady said that it would be 15 for 6 and if i want more she would charge me 15 more, she ended up not charging me 15 more thankfully but when i came home i brushed thru it ONCE and 4 pieces already came out… not even an hour later. I’ve gotten fairy hair 3 different times and this has never happened
This is a review to shout out an employee, Erin, that went FAR ABOVE AND BEYOND! And a word of caution to other shoppers, to some degree. Today, as I was shopping, I set my phone above the shelf while I looked at some products. Um…don’t do that. Unfortunately, my phone fell between a crack on a display that was literally bolted together in such a way that a contractor would have needed to come to separate it. Erin, in a dress, got up on a makeup stool, and after a few different efforts, ended up attaching tape to a broomstick to retrieve and save the life of my phone (and me). Erin worked hard on engineering a way to solve an impossible-seeming problem, and I am... read full review