I don't know how they have a 4 star google rating unless they are paying for good reviews. This is the worst canadian tire I have ever been to. The staff are impossible to find to get help, probably significantly under staffed, and when they can be found they really don't care to help you. I went there because they had something in stock the other nearby locations didn't have. I spoke to 3 people to get it out of the case for me and they all left and nobody returned. Finally after 35 minutes of waiting I walked up to the cash and asked for help a 4th time and somebody finally met me to get it out of the case. Then my next 2 visits the website said they... read full review
January 2024
Stay away from Canadian Tire at 1-1380 Mountain Rd, Moncton N.-B. I brought my 2012 2 door Jeep Wrangler in there yesterday to get a spark plug in intake 5 installed and a engine coil, so after me showing up with 6 new in package spark plugs and let's keep in mind that I had already got it diagnosed elsewhere telling me exactly what needed to be done but they only had a opening in two weeks so I decided to go to Canadian Tire to save time, so that being said I knew why the engine light was on and what needed to be done and after they diagnosed it on there end we where all on the same page. Now after me waiting there for over 3 hours for a change of spark plug and... read full review
August 2023
follow up on previous reviewafter I post a daming review in regards to the worst customer service experience ever , I have been going for 2 years , then Bernie appeared and the very badcustomer service issuewhat CT did after is worst they had me call a service line with an agent and pretending to care about your situation. after having I never heard anything from them and to top it they removed my review .I would stay away there us a lot honest garage in Momcton
I don't know how they have a 4 star google rating unless they are paying for good reviews. This is the worst canadian tire I have ever been to. The staff are impossible to find to get help, probably significantly under staffed, and when they can be found they really don't care to help you. I went there because they had something in stock the other nearby locations didn't have. I spoke to 3 people to get it out of the case for me and they all left and nobody returned. Finally after 35 minutes of waiting I walked up to the cash and asked for help a 4th time and somebody finally met me to get it out of the case. Then my next 2 visits the website said they... read full review
Stay away from Canadian Tire at 1-1380 Mountain Rd, Moncton N.-B. I brought my 2012 2 door Jeep Wrangler in there yesterday to get a spark plug in intake 5 installed and a engine coil, so after me showing up with 6 new in package spark plugs and let's keep in mind that I had already got it diagnosed elsewhere telling me exactly what needed to be done but they only had a opening in two weeks so I decided to go to Canadian Tire to save time, so that being said I knew why the engine light was on and what needed to be done and after they diagnosed it on there end we where all on the same page. Now after me waiting there for over 3 hours for a change of spark plug and... read full review
follow up on previous reviewafter I post a daming review in regards to the worst customer service experience ever , I have been going for 2 years , then Bernie appeared and the very badcustomer service issuewhat CT did after is worst they had me call a service line with an agent and pretending to care about your situation. after having I never heard anything from them and to top it they removed my review .I would stay away there us a lot honest garage in Momcton