I realized today after an emergency appointment at Two Rivers with one of my kids. First, they only charged $20.00 for an emergency appointment rather than the $100.00 that big sky charges. The second, big sky has forgotten that the pet parent pays for the service & when you are rude and disrespectful to a pet parent, you no longer get the business. Big sky should be put out of business just for these two reasons.
May 2024
BAD SERVICE! I got my dog cremated here and they told us they would notify us when our dog was done and they just kept her over a week of being finished and told us nothing until we had to take action because it felt too long to be waiting.
October 2023
I've always been treated with respect and my pets have been cared for diligently and professionally by all the staff. Everyone always does an excellent job! When I've had emergencies, I've had excellent care and communication. When I've had the misfortune of losing pets the compassion I've received has been heartfelt and genuine. As a former vet tech I have very high expectations when it comes to veterinary care. My personal veterinarian, Dr. Richardson, has gone above and beyond for me so many times I cannot even count. The other vets there are also also extremely excellent. Dr. Harmon, Dr. Adcock, and Dr. Sherr have all been extremely kind to... read full review
I realized today after an emergency appointment at Two Rivers with one of my kids. First, they only charged $20.00 for an emergency appointment rather than the $100.00 that big sky charges. The second, big sky has forgotten that the pet parent pays for the service & when you are rude and disrespectful to a pet parent, you no longer get the business. Big sky should be put out of business just for these two reasons.
BAD SERVICE! I got my dog cremated here and they told us they would notify us when our dog was done and they just kept her over a week of being finished and told us nothing until we had to take action because it felt too long to be waiting.
I've always been treated with respect and my pets have been cared for diligently and professionally by all the staff. Everyone always does an excellent job! When I've had emergencies, I've had excellent care and communication. When I've had the misfortune of losing pets the compassion I've received has been heartfelt and genuine. As a former vet tech I have very high expectations when it comes to veterinary care. My personal veterinarian, Dr. Richardson, has gone above and beyond for me so many times I cannot even count. The other vets there are also also extremely excellent. Dr. Harmon, Dr. Adcock, and Dr. Sherr have all been extremely kind to... read full review