Fehir Kim M MD

Jun 2023

The care that my entire family received by the wonderful support staff, nurses and providers at the Great Falls Clinic was a world-class, five-star experience! The app used to remind us of our appointments and to complete pre-visit check-in was exceptional and user friendly. Getting an appointment to establish care at the GFC was a breeze. All of us were able to get scheduled in under a week after we requested an appointment. When I went in for my appointment the experience was beyond anything I could have imagined. The first person to greet me was the receptionist in Family Practice. I could tell that they loved the important work that they did. They welcomed me with a warm smile and greeting within seconds of walking into the waiting room. I waited under 5 minutes to be called back for my appointment. I was seeing Lauren Davis, PA-C as my primary care provider. The nurse that works with her Elissa came to the waiting room asking me to come back. She was amazing and just like the receptionist welcomed me with one of the warmest greetings and smiles that I've ever received. She was proficient, relatable and very kind. I heard great things about Lauren Davis as a new provider to Great Falls and my visit with her exceeded any expectations that I had. She too was warm and inviting. She took the time to listen to my concerns, was very knowledgeable, thorough and thoughtful. As a healthcare provider myself I was really impressed and inspired by Lauren's approach to patient care. Lauren also saw my boys during separate appointments as they established care with her as well and they raved about their experience (something unusual as they usually don't like "going to the doctor"). I had my labs drawn the day after my appointment and the lab receptionist and technician were also very professional demonstrating that the GFC provides consistent, high-quality healthcare across multiple service lines. Finally, the patient portal which I accessed to get my lab results was very user-friendly and no doubt icing on the cake for our GFC experience. My family's visits to establish care at the Great Falls Clinic weren't just a bunch of medical appointments rather a healthcare experience like none we have ever experienced before. An experience that left us very impressed, beyond satisfied and inspired. We are thrilled to be receiving our care at the Great Falls Clinic.