“10/5 stars
fabulous gentlemen!
we called about 2 weeks ago with an issue with our toilet only randomly doing a full flush. I thought maybe an airlock or a vent issue. we weren't in dire need so when the receptionist said a month out for service we were ok with that. Miss Abby called me this morning saying they had a spot to come check it out and I took it!
They stopped by, work on the toilet for about an hour, got it flushing back to back well for about 20 flushes or so, caulked it up, cleaned up and left. I used the bathroom shortly after their departure only to find out the issue was still present. confused, as I witnessed that darned thing working just 10 minutes prior, called them back and the gentlemen turned around promptly to figure it out again. no irritation that they had to come back, just mere confusion (which I was confused too lol) and they stayed and worked on it some more and also hung out a little to make sure the issue was fixed.
Very grateful for them and their determination to figure out the problem, even if it was frustrating for them they never let it show and stayed professional the entire time. Highly recommend them, and I will only give them my business from now on. Fabulous work guys!“
“10/5 stars fabulous gentlemen! we called about 2 weeks ago with an issue with our toilet only randomly doing a full flush. I thought maybe an airlock or a vent issue. we weren't in dire need so when the receptionist said a month out for service we were ok with that. Miss Abby called me this morning saying they had a spot to come check it out and I took it! They stopped by, work on the toilet for about an hour, got it flushing back to back well for about 20 flushes or so, caulked it up, cleaned up and left. I used the bathroom shortly after their departure only to find out the issue was still present. confused, as I witnessed that darned thing working just 10 minutes prior, called them back and the gentlemen turned around promptly to figure it out again. no irritation that they had to come back, just mere confusion (which I was confused too lol) and they stayed and worked on it some more and also hung out a little to make sure the issue was fixed. Very grateful for them and their determination to figure out the problem, even if it was frustrating for them they never let it show and stayed professional the entire time. Highly recommend them, and I will only give them my business from now on. Fabulous work guys!“