Billion is great! Their staff was very professional and kept me informed as I waited for my new vehicle to come in. HOWEVER, do not fall for the Multi-Shield windshield protection that they are going to sell you. I fell for the "we'll reimburse you" the first time...they don't. Safelite (another great company) actually felt bad because of the way Multi-Shield Protection treats their customers and took care of the reimbursement. I have made a total or three claims with Multi-Shield...they all get denied. I wait to call until I have 2-3 chips or a crack happens..denied. I call the day of damage...denied. I have actually started a word document with their... read full review
February 2024
Lots of negative on this page but I did my homework and they gave me a good deal on a jeep. The salesman "Mark'' was first class in every way. No reason found by me to complain. Thank you Billion and Mark!
December 2023
They were friendly, responsive,upfront about their schedule and the cost of what I thought needed to be fixed.They did a diagnosis and recommended a solution that was a lower price. I would never have been the wiser. Huge props for integrity.And then the work was complete much earlier. I appreciated them working us in as quick as they could. Great experience
Billion is great! Their staff was very professional and kept me informed as I waited for my new vehicle to come in. HOWEVER, do not fall for the Multi-Shield windshield protection that they are going to sell you. I fell for the "we'll reimburse you" the first time...they don't. Safelite (another great company) actually felt bad because of the way Multi-Shield Protection treats their customers and took care of the reimbursement. I have made a total or three claims with Multi-Shield...they all get denied. I wait to call until I have 2-3 chips or a crack happens..denied. I call the day of damage...denied. I have actually started a word document with their... read full review
Lots of negative on this page but I did my homework and they gave me a good deal on a jeep. The salesman "Mark'' was first class in every way. No reason found by me to complain. Thank you Billion and Mark!
They were friendly, responsive,upfront about their schedule and the cost of what I thought needed to be fixed.They did a diagnosis and recommended a solution that was a lower price. I would never have been the wiser. Huge props for integrity.And then the work was complete much earlier. I appreciated them working us in as quick as they could. Great experience