So they quoted us a price and send a plan for confirmation. The countertops received were 1" longer than the contract signed. These were shipped across the state, so they had to be sent back. No big deal I told them to cut off a 1/2" on each end of the countertops where they attach. They only cut the 1" off one side. So then the clamps didn't line up. Cost me a lot of time and money. The cuts on the miters were not great either be prepared to fill them. Conversations with Tony there weren't satisfactory as he always made up excuses as to how it was not their fault.
February 2022
I cannot express how satisfied I am with this company and my new counter tops! Very Professional. Up-Front pricing (no last minute curve balls). Great selection of surfaces and sinks. A friend of mine recommended Fab Unltd. I'm so glad she did! . I initially contacted Emily the 2nd week of December. My new tops were supposed to be 12 weeks out. They were installed on the 8th of January! Finally, the two gentlemen who did the instal arrived exactly when they said they would and knocked out the entire job in under 4 hours. I highly recommend using this company.
Terrible customer service. Terrible.
So they quoted us a price and send a plan for confirmation. The countertops received were 1" longer than the contract signed. These were shipped across the state, so they had to be sent back. No big deal I told them to cut off a 1/2" on each end of the countertops where they attach. They only cut the 1" off one side. So then the clamps didn't line up. Cost me a lot of time and money. The cuts on the miters were not great either be prepared to fill them. Conversations with Tony there weren't satisfactory as he always made up excuses as to how it was not their fault.
I cannot express how satisfied I am with this company and my new counter tops! Very Professional. Up-Front pricing (no last minute curve balls). Great selection of surfaces and sinks. A friend of mine recommended Fab Unltd. I'm so glad she did! . I initially contacted Emily the 2nd week of December. My new tops were supposed to be 12 weeks out. They were installed on the 8th of January! Finally, the two gentlemen who did the instal arrived exactly when they said they would and knocked out the entire job in under 4 hours. I highly recommend using this company.