About The Added Touch Flowers
The Added Touch Flowers is known for its excellent customer service. The business provides five-star service, making it a go-to florist for the area. The team's ability to deliver arrangements on short notice has helped customers in times of need. For example, a customer was able to get a beautiful silk sympathy arrangement and a Peace Lilly delivered to a funeral home before a viewing, despite ordering with little time to spare. The business also creates custom arrangements that meet customers' expectations, as seen in another situation where a standing funeral spray matched a casket spray perfectly. Overall, customers praise The Added Touch Flowers for its beautiful arrangements and exceptional customer service.
Excellent customer service! Happy with my order and the wonderful person who helped me get a delivery to my daughter today! Will definitely be my go to florist for this area! Five star service!
Several weeks ago when my aunt passed away, I was scrambling last minute trying to get flowers sent to the funeral home. Because let's be honest, we don't think of that right away. Her viewing was on a Sunday evening, I remembered flowers late Saturday night. Bright and early Sunday morning, in full on panic mode I called David at The Added Touch in Philadelphia. He talked me thru what I had in mind and told me that it wouldn't be a problem to have them ready and delivered before her viewing. Within the hour he was texting me a picture of the finished arrangement and it was absolutely beautiful. A silk sympathy stand with a wooden art piece on it and it was perfect! I also ordered a Peace Lilly and he assured me that it was beautiful. When I got there that night, I was absolutely blown away. The Peace Lilly was the biggest and fullest that I had ever seen and it was definitely beautiful. Both orders were sight unseen and David assured me that I wouldn't be disappointed. He was absolutely right!. The best customer service and hands down the prettiest arrangements in town. Thank you David!!
I had the most pleasant experience with The Added Touch Flowers and Gifts during a very difficult time. I was treated with respect and felt like my needs were heard and understood. The standing funeral spay that was made for my brother was absolutely beautiful, it matched the casket spray perfectly. I highly recommend this business, their work was beyond my expectations.