Byram Animal Hospital L. Brooke Mitchell, DVM

Aug 2022

e clinic does not work with anyone who rescues animals, offers no discounts to a person (s) who prevents animals from being euthanized and removes from dangerous situations. In all reality they are more concerned about their profits. This vet clinic if they don't like what you say, they will tell you to seek care elsewhere and say you are disrespectful versus acknowledging their failures or possibility they made one. I had a rescue they were paid in full to remove skin tags and do a spay and a full exam. Brooke Mitchell opened the dog up then stated she had already been spayed, probably early in life, however on the flip side during her initial check up she said she had probably had many litters. Dog was fine upon admittance, when she was picked up next day late afternoon had been having chronic diarrhea at the vet and ended up in the ER the next day with a several hundred charge. Another dog was misdiagnosed with conjunctivitis when she had eye tumors, I pushed saying it was a mass and in fact I was right not the vet. The front desk likes to overcharge as well so watch your bill. If a vet can't accept that she can make a mistake and their staff definitely makes mistakes and doesn't due her due diligence in an exam then that's an issue!!!!!!! If you want to pay someone and not ever utter your opinion then this is the clinic for you! This vet emailed me to tell me to seek care elsewhere because I was disrespectful, well I had already made that decision prior to receiving her email, funny how your staff is disrespectful and you have no issue with that, yet you can't accept a client speaking their mind and the vet tuck tails and can't even have enough backbone to pick up a telephone and call the former client. Mind you during all this I was extremely sick and ended up in the hospital myself and all this vet is worried about is her pride. Get over it Brooke, you aren't perfect and YOU DO make mistakes and we have proof and your staff sure as heck makes mistakes, your own employee at Forest Hill that worked at Byram on that Thursday brought to my husbands attention the overcharges (not first time mind you) so might want to learn to apologize from time to time. Thank you.

May 2021

I called to get advise for my 13week Yorkie mix and the help that was provided to me was wonderful, they gave me knowledge with being a first time pet owner and all and when I left I felt very good from the help of Dr.Mitchell and his team.

May 2021

Friendly Staff & Accommodating. Reasonably Priced & THE Doctor's informed me of every step their were going to take on my Cat's Surgery from being, during & finish. Dr. Mitchell informed me all about the Pros & Cons. He was very Professional & Friendly & talked to me as if he knew me for years. In other words I was comfortable with my Decision about the Surgery on my Beautiful Furbabie! I would recommend Byrum Animal Hospital & Forester Animal Hospital to Anyone! You'll be VERY PLEASED!!