Geek Squad

Jun 2024

I just wanted to recognize a super awesome employee by the name of Paul who works in auto radio. I purchased a Kenwood car stereo for my Jeep late last year Jeep installs aren't easy but he did a great job! I think it was before Christmas last year and today I stop in to buy a new iPhone cable. As I walk into the store I bump into Paul he recognizes me and helps me pick out the correct cable That's pretty good customer service

May 2024

They stole from me and tried to SCAM me.My pc would not boot and i did not have time to deal with it. So i had my girlfriend just take it to them. After they had my PC for 2 business days they give us a call and tell us the GPU is messed up and if i gave them $300 they could fix it. (on top of the $190 i already gave them)I stated that the part was under warranty and i could just pick it up and RMA it for another. And then out of no where they say “well there could be an issue with the ram too”. When right before they tell me it’s just $300 and i can have it fixed… Loli get there and now all of a sudden it’s not the GPU anymore and they say the CPU is fried...read full review

Mar 2024

The Southaven location customer service is just awful.. Three strikes your out ..I've dealt with Best Buy for years..For some reason I have to go to the Poplar location for great customer service. Across town is just a little too much when I live close by ..Anyway Lowes gained 2800 cash the same day, a new customer and my items were delivered same week...Goodbye Best Buy Southaven