I never write recommendations, but this team was so fantastic that I felt like I should. They were prompt, courteous, efficient, and just went above and beyond what they were asked to do. While everyone was a blessing, if you call and get Demetrius, Kyle or Davonte on your team, count yourself extremely blessed! Liz was awesome as well!
September 2024
We recently had a slow water leak from our water heater. By the time it became evident by a big wet spot in our dining room carpet, we had a pretty fair mess to deal with. Every - and I mean EVERY - person with Restoration 1 coming in and out of our house from the remediation to the rebuild was professional, friendly, and caring. The entire process was handled with concern for us and our home. This was all during a big move for the company from one location to another (they’re growing!) and they didn’t miss a beat!! Every text, every question, was answered quickly and the ones over the work were very available. I have to give a shout out to Cody! He was patient as... read full review
May 2024
A pipe burst at my house January 17. It was traumatic. The plumber was able to get there within 20 min, and they highly recommended Restoration 1 for the clean-up process. They came to my house within an hour and set up about 17 blowers. We all established a relationship as I had them in and out of my house for 3 months bc I found out they could head up every step of the restoration. Every single person who came to my house was professional, patient, and empathetic. All were very good listeners which is important to someone who has just gone thru something so traumatic. I let them do everything from repairing my ceiling sheetrock to pulling out all downstairs floors and... read full review
I never write recommendations, but this team was so fantastic that I felt like I should. They were prompt, courteous, efficient, and just went above and beyond what they were asked to do. While everyone was a blessing, if you call and get Demetrius, Kyle or Davonte on your team, count yourself extremely blessed! Liz was awesome as well!
We recently had a slow water leak from our water heater. By the time it became evident by a big wet spot in our dining room carpet, we had a pretty fair mess to deal with. Every - and I mean EVERY - person with Restoration 1 coming in and out of our house from the remediation to the rebuild was professional, friendly, and caring. The entire process was handled with concern for us and our home. This was all during a big move for the company from one location to another (they’re growing!) and they didn’t miss a beat!! Every text, every question, was answered quickly and the ones over the work were very available. I have to give a shout out to Cody! He was patient as... read full review
A pipe burst at my house January 17. It was traumatic. The plumber was able to get there within 20 min, and they highly recommended Restoration 1 for the clean-up process. They came to my house within an hour and set up about 17 blowers. We all established a relationship as I had them in and out of my house for 3 months bc I found out they could head up every step of the restoration. Every single person who came to my house was professional, patient, and empathetic. All were very good listeners which is important to someone who has just gone thru something so traumatic. I let them do everything from repairing my ceiling sheetrock to pulling out all downstairs floors and... read full review