Rarely will you actually speak to a person when you call. My air stopped working on a Friday. I called and was told he would be by to fix it that evening after 5. No one ever showed up. Went all weekend in 85+ heat. Finally came by Monday night, shut off my unit, left, didn't return until the following day. They then turned the unit back on and said it was good to go.... It is now Thursday evening and it is STILL not fixed. Really disappointed. After they were so highly recommended this is the type of work they do. Glad everyone else gets to be comfortable. Thanks guys, and my two indoor dogs thank you too.
March 2016
Landlord didn't properly fix my AC when it was busted/leaking in the summer months. Called this company at 9:30 and they were at my house within two hours and fixed all the problems quickly. So happy I called these guys! Great service, kind and helpful to customers.
Terrible customer service
Rarely will you actually speak to a person when you call. My air stopped working on a Friday. I called and was told he would be by to fix it that evening after 5. No one ever showed up. Went all weekend in 85+ heat. Finally came by Monday night, shut off my unit, left, didn't return until the following day. They then turned the unit back on and said it was good to go.... It is now Thursday evening and it is STILL not fixed. Really disappointed. After they were so highly recommended this is the type of work they do. Glad everyone else gets to be comfortable. Thanks guys, and my two indoor dogs thank you too.
Landlord didn't properly fix my AC when it was busted/leaking in the summer months. Called this company at 9:30 and they were at my house within two hours and fixed all the problems quickly. So happy I called these guys! Great service, kind and helpful to customers.