“Quick, courteous and professional service. Showed up early for the appointment and switched out our mini split in 3 hours. No upsell- they seem to want to do the customer right. Will definitely use again“
“Mr Thornton is so nice and always timely. Many years of experience and so knowledgeable“
“Family HVAC did a fabulous job with the install of a brand new system. They also did the duct cleaning and performed a follow up quality assurance inspection on the new units“
“Nice people. Have had 2 good experiences with them. Last time not so good. Our AC unit quit. I called ,was told they were out doing service calls,but would call back. We never got call back. I called answering service later,told same thing.Never got call back til next dayI'm sure this is not how William Nix normally does business“
“The entire company has been a wonderful experience. Super nice folks! When our central air and heat went out they were here the next morning and got a unit in and running.“