The guy didnt even know the address of the funeral home, left out info when asked multiple times to add, and put certain info in the wrong spot when making out the obit. A few of the employees were nice and professional but One in particular seemed to rush us and was little rude. unprofessional in handling of certain details. the bookmarks they sent us a few days after the funeral looks like a child done it.
May 2023
The guy didnt even know the address of the funeral home, left out info when asked multiple times to add, and put certain info in the wrong spot when making out the obit. A few of the employees were nice and professional but One in particular seemed to rush us and was little rude. unprofessional in handling of certain details. the bookmarks they sent us a few days after the funeral looks like a child done it.
September 2022
I have 2 separate experiences with this company which really has me on the fence about my opinion about this.... 1) My mother passed away. My family and I have our funeral plans through this company which we have never used before as we are new to the area. They handled everything amazingly, made the process effortless and showed AMAZING empathy. They listened to every request we had, and the funeral was (almost) how she would've wanted it. I really thought we made the right decision with this company for when the time came for my grandparents.. 2) My grandfather unexpectedly got Covid and passed away suddenly. He had plans on paper and within their system before... read full review
The guy didnt even know the address of the funeral home, left out info when asked multiple times to add, and put certain info in the wrong spot when making out the obit. A few of the employees were nice and professional but One in particular seemed to rush us and was little rude. unprofessional in handling of certain details. the bookmarks they sent us a few days after the funeral looks like a child done it.
The guy didnt even know the address of the funeral home, left out info when asked multiple times to add, and put certain info in the wrong spot when making out the obit. A few of the employees were nice and professional but One in particular seemed to rush us and was little rude. unprofessional in handling of certain details. the bookmarks they sent us a few days after the funeral looks like a child done it.
I have 2 separate experiences with this company which really has me on the fence about my opinion about this.... 1) My mother passed away. My family and I have our funeral plans through this company which we have never used before as we are new to the area. They handled everything amazingly, made the process effortless and showed AMAZING empathy. They listened to every request we had, and the funeral was (almost) how she would've wanted it. I really thought we made the right decision with this company for when the time came for my grandparents.. 2) My grandfather unexpectedly got Covid and passed away suddenly. He had plans on paper and within their system before... read full review