Hattiesburg American Media Group

Aug 2022

This paper's customer service is so frustratingly inaccessible. If you call their 800 number, you get somebody in India who doesn't help. If you message them on Facebook, you get an automated reply. If you go to their building to talk to a human being, the door is locked, no hours are posted, and the sign says, "employees only." I finally gave up trying to get a newspaper delivered.

Sep 2021

Once you subscribe and set up with auto pay it is IMPOSSIBLE to cancel. I've called and cancel and still get my account drafted. I send an email and they respond saying they can't cancel with email and I have to call. Despicable organization.

Aug 2020

I’m a caretaker for elderly couple. The paper is the highlight of their day... When they get it:(They don’t get it more than they Do get it. They’ve always had paper delivered but last 2-3 months has been Horrible! They’ve lived her for 58 years & have never had problems with delivery until Now!y’all Really need to FiX The Problem!! ASAP!! Thank You!!