Michelle has great customer and professional skills. She genuinely cares about age client experience and well-being. Taz, the manager, took time to not only greet me but talk with me about new things with the location. It was a warm and welcoming experience
March 2024
My overall experience was great. I was greeted upon entering, and it took no time to fill out the required paperwork. I did have to sit in the waiting area a little past my appointment time, and I was only given a 50 minute massage vs the 60 minute massage I purchased. Overall cleanliness was as expected. The lobby, restroom, and massage room (the places I entered) were clean.
December 2023
My experience at Massage Envy Flowood location is always a great experience. The only complaint I have would be my session rarely start on time but always wrap up early. I love scheduling 90 minute sessions but it’s more like an hour and 15 minute session. I have never gotten a full 90 minute session, but I would still recommend this location.
Michelle has great customer and professional skills. She genuinely cares about age client experience and well-being. Taz, the manager, took time to not only greet me but talk with me about new things with the location. It was a warm and welcoming experience
My overall experience was great. I was greeted upon entering, and it took no time to fill out the required paperwork. I did have to sit in the waiting area a little past my appointment time, and I was only given a 50 minute massage vs the 60 minute massage I purchased. Overall cleanliness was as expected. The lobby, restroom, and massage room (the places I entered) were clean.
My experience at Massage Envy Flowood location is always a great experience. The only complaint I have would be my session rarely start on time but always wrap up early. I love scheduling 90 minute sessions but it’s more like an hour and 15 minute session. I have never gotten a full 90 minute session, but I would still recommend this location.