Ulta Beauty

Jul 2024

Went to buy cologne. It was all locked up, even the testers. Stood in line for 15 minutes at the checkout counter to get help. She told me someone was on their way. The lady said she would be right with me and then went to check people out. I waited another 10ish minutes. She tried to give me the wrong scent. She argued with me that she was right. I was like no that box would not hold the shape bottle I wanted. Just a lot of wasted time to be told they were out of what I wanted.

Jun 2023

Cashier is rude. I asked for a price check on a perfume because it was not listed. She made sure to catch an attitude and say “it would be right where you picked up the perfume”? Turns out the perfume was in the wrong place. Please learn customer service if you’re choosing to work in the public. I love this store and always come here.June 2nd, around 7:00pm?

Jan 2023

This Ulta Store needs two more employees in afternoon and evening hours saw two ladies very busy at register ringing up customers. Needs to be cleaned up on the outside all around the store.