Reese Eye Care

This was the absolute worse experience I have had in a long time. Let me start by saying the front desk staff is nice and welcoming. Mrs. Tina was the best and soooo kind. However, Frank Reese is so rude and argumentative!!! He first tried to down play how I was feeling about my eye issues telling that it could not possible be feeling like that or the incident didn't happen. Second, the front desk lady wrote that I had Medicaid on the paperwork by mistake. So he assumed I had Medicaid and tells me he doesn't know how I could possible have glasses and contact while on Medicaid. After I explain that I did not have Medicaid but vision insurance through my employer he goes back and forth with me a few times saying that I did and that the paperwork said I did. Finally he proceeds to go check with the front desk. Comes back with a slight different attitude and mannerism was a little better. He just stereotyped me and then didn't listen to my concerns or try to effectively find a solution to my problem. Frank needs to retire!! He old, rude, and grouchy. The office needs a good cleaning... It smells and has dead bugs everywhere. This was my first and last time going here. Lord I regret giving him a dime of my money.

Do not use Reese Eyecare Services. Racial slurs are UNACCEPTABLE and should not be used by anyone- especially not the people you employ. I hope that this business would not support such inappropriate and vile behavior. Please spend your money elsewhere with an eye care provider that does not condone racism.

Oct 2018

Best eye doctor ever, I promise.