About Elite Mechanical LLC
Elite Mechanical LLC Specialists is a trusted provider of heating and cooling services in Wentzville, MO, and surrounding areas. Their team of experts offers professional and helpful assistance with HVAC system repair, installation, and maintenance. With a focus on customer satisfaction, they ensure prompt responses to service requests, even on weekends. Technicians like Richie have a friendly attitude and provide great service, explaining their processes and adjustments clearly. The company's commitment to budget-friendly solutions and excellent customer service has earned them a reputation as a reliable choice for indoor comfort needs. Customers have praised the top-notch customer service from the very beginning, highlighting the friendly, knowledgeable, and professional approach of the staff. The team arrives on time and works efficiently, providing clear explanations of their tasks, whether removing or installing heating and air systems. They are respectful of customers' homes, handling spaces with care and patience, even around pets. Their attention to cleanliness is outstanding, leaving homes spotless after completing work, except for the new heating and cooling systems, humidifiers, and water softeners. Customers appreciate the time taken to ensure they have no questions before leaving, making them feel valued. Overall, Elite Mechanical LLC Specialists stands out for their dedication to excellent customer service, high-quality work, and a clean work environment, making them a top choice for homeowners seeking reliable and professional service for their heating and cooling needs.
The whole staff is very polite and easy to work with. I would 100% recommend Elite!
I recently had the pleasure of working with Indoor Comfort Specialists, Elite Heating and Air Conditioning, and I couldn't be more satisfied with their services. From the very beginning, their *customer service* was top-notch. Everyone I spoke with, from Katie M. who scheduled the appointment to the technicians who came to our home, was friendly, knowledgeable, and professional. They made the entire process stress-free, which is exactly what I needed. When the team arrived, they were right on time and got straight to work. I was impressed with the *quality of work* they delivered. They explained everything they were doing in clear terms and made sure I understood the steps they were taking to remove and install both heating and air systems. It's clear they know their stuff and care about doing the job right. One thing I really appreciated was their respect for our home. I was a little nervous because our basement is a mess, but they didn't make me feel embarrassed about it at all. Instead, they were extremely understanding and worked around the space with ease. On top of that, I have 4 dogs, which can sometimes make things a bit chaotic, but they handled it so well. They were patient with my pups and even asked if I had any concerns about them being in the house while they worked. Their attention to *cleanliness* was also outstanding. When the job was done, they made sure everything was spotless and left no trace of the work they'd done except for new heating and cooling system, humidifier and water softener. They even took the time to check if I had any questions before they left, which made me feel valued as a customer. I was given before and after photos of my now super clean air ducts. Overall, I couldn't recommend Indoor Comfort Specialists, Elite Heating and Air Conditioning enough. If you're a homeowner looking for reliable, professional, and friendly service, they should absolutely be at the top of your list. Their dedication to excellent *customer service*, high-quality work, and maintaining a clean work environment truly sets them apart. I will definitely be calling them again for any future heating and cooling needs!
Elite was fantastic to work with! Our informational session was very educational and not pushy. Being a smaller local business you can really tell they want to do what is best by you! Installation was timely and everyone was great at answering our questions before, during, and after the whole process of our new HVAC installation.