Talk about top notch customer service!! About a year ago we had to patch a small area on our roof that was damaged during a storm, fast forward a year and the same area had storm damage again. The shingles came off and our roof was exposed. We had some extra shingles from the last repair and called Archway. Eric came out the next day, said they could handle the repair and also noticed that our flue pipe needed to be resealed. He scheduled the repair a couple days later and is taking care of us.
Hats off to Eric for standing by the work he and his team provide and for building repeat business. It would have been easy for him to brush us off as there are tons of houses... read full review
March 2024
Talk about top notch customer service!! About a year ago we had to patch a small area on our roof that was damaged during a storm, fast forward a year and the same area had storm damage again. The shingles came off and our roof was exposed. We had some extra shingles from the last repair and called Archway. Eric came out the next day, said they could handle the repair and also noticed that our flue pipe needed to be resealed. He scheduled the repair a couple days later and is taking care of us.Hats off to Eric for standing by the work he and his team provide and for building repeat business. It would have been easy for him to brush us off as there are tons of houses needing... read full review
October 2023
Eric came out super quick to look at my roof after a recent storm. Although no significant damage was found, he was able make a few adjustments and told me to monitor it, as well as offering some repair advice to the ceiling area affected.He fit me in last second during a very busy time and did not charge me anything. He was super knowledgeable, very friendly, and explained everything perfectly. I will 100% use him and his team in the future and will be telling anyone I know that he's the guy! Thank you, Eric!
Talk about top notch customer service!! About a year ago we had to patch a small area on our roof that was damaged during a storm, fast forward a year and the same area had storm damage again. The shingles came off and our roof was exposed. We had some extra shingles from the last repair and called Archway. Eric came out the next day, said they could handle the repair and also noticed that our flue pipe needed to be resealed. He scheduled the repair a couple days later and is taking care of us. Hats off to Eric for standing by the work he and his team provide and for building repeat business. It would have been easy for him to brush us off as there are tons of houses... read full review
Talk about top notch customer service!! About a year ago we had to patch a small area on our roof that was damaged during a storm, fast forward a year and the same area had storm damage again. The shingles came off and our roof was exposed. We had some extra shingles from the last repair and called Archway. Eric came out the next day, said they could handle the repair and also noticed that our flue pipe needed to be resealed. He scheduled the repair a couple days later and is taking care of us.Hats off to Eric for standing by the work he and his team provide and for building repeat business. It would have been easy for him to brush us off as there are tons of houses needing... read full review
Eric came out super quick to look at my roof after a recent storm. Although no significant damage was found, he was able make a few adjustments and told me to monitor it, as well as offering some repair advice to the ceiling area affected.He fit me in last second during a very busy time and did not charge me anything. He was super knowledgeable, very friendly, and explained everything perfectly. I will 100% use him and his team in the future and will be telling anyone I know that he's the guy! Thank you, Eric!