Phelps Health Waynesville Medical Plaza

Sep 2023

Upon checking in my son an fairly concerning but, non-urgent issue the receptionist at this facility decided that she would use a website to determine which insurance provider to submit his information. My wife tried to correct the individual as these issues would have become quite bothersome when trying to ensure appropriate payments are rendered. Despite my wife trying to correct the billing information she was greeted by a I know better than you attitude. At this point I called to try to intervene and speak with an office manager who apparently was in Rolla. I get connected to a didderent PSR rep. This one disconnects the call. At this point I call back hoping...read full review

Jun 2023

The nurses, and I believe doctor lied to us, and took breathing issues lightly. The person I took there, was having breathing issues, and fingers and lips were turning blue. We told the receptionist. They took us back, and then lied what the pulse Ox was even though we saw it wasn’t what they said. Then also mocked my words infront of me to the ambulance people. Very unprofessional, and disrespectful.

Aug 2022

(Translated by Google) For all the Hispanic race, Dr. Cody is one of the best doctors that I have found in the USA, he is attentive, he listens to what you are explaining to him and above all he prescribes the medicine that WILL CURE YOU, I am so grateful. And my respects to all the very professional and kind receptionist and nurse. If I could I would take me to the doctor in Nm ?(Original)Para todos la raza hispana, el doctor Cody es uno de los mejores doctores que yo eh encontrado en USA, es atento, escucha lo que le estás explicando y sobretodo te prescribe la medicina que TE VA A CURAR, estoy tan agradecida. Y mis respetos para todos la recepcionista y la enfermera...read full review