Wow!!!! I called the office first thing in the morning and Brock arrived at the property at 8:50 AM. That is true customer service!In addition, Brock was polite, respectful and determined to get the issue fixed. It was a tricky issue, but Brock never gave up until he was successful. He tried several different things and it was evident that his knowledge was crucial to successfully fixing the issue! He is definitely an asset to the company.
April 2024
I called Mid American Drain Service about my clogged sink drain. They were the only company that could give me an estimate over the phone. I booked their service for 1 st opening and was given a time frame of 1-2 pm. At 1 pm they called and said a technician was in the way. Soon after that Nick arrived and was able to clean the nasty black blockage. The estimate was spot on and I felt it was very reasonable vs everything other companies told me. Nick was very nice and helpful. He cleaned up after himself and was in and out. I would recommend Nick and his company to anyone. Thank you Nick!
February 2023
I found the customer service extremely sincere and helpful! It's refreshing to find a company that genuinely wants the best for their customers. If you are looking for any type of plumbing issues, this is the place to go!Services: Toilet repair
Wow!!!! I called the office first thing in the morning and Brock arrived at the property at 8:50 AM. That is true customer service!In addition, Brock was polite, respectful and determined to get the issue fixed. It was a tricky issue, but Brock never gave up until he was successful. He tried several different things and it was evident that his knowledge was crucial to successfully fixing the issue! He is definitely an asset to the company.
I called Mid American Drain Service about my clogged sink drain. They were the only company that could give me an estimate over the phone. I booked their service for 1 st opening and was given a time frame of 1-2 pm. At 1 pm they called and said a technician was in the way. Soon after that Nick arrived and was able to clean the nasty black blockage. The estimate was spot on and I felt it was very reasonable vs everything other companies told me. Nick was very nice and helpful. He cleaned up after himself and was in and out. I would recommend Nick and his company to anyone. Thank you Nick!
I found the customer service extremely sincere and helpful! It's refreshing to find a company that genuinely wants the best for their customers. If you are looking for any type of plumbing issues, this is the place to go!Services: Toilet repair