I had 2 ongoing plumbing issues which 3 other plumbers claimed took extra parts, would need entire new systems and would require tearing out my wall. I was able to get a timely appointment and Isaiah told me what to purchase and he'd be back when the part was in. Again, he came within a few days and the repairs were made quickly and without damaging walls, using the parts I already had and getting another correct part. Isaiah was courteous and professional. I trusted his assessment and didn't feel he was inflating the problem or solution. I will use them for my next plumbing need. ~CaroleService: Shower installation
October 2023
I'm not sure what happened here. I found Mounts Plumbing through the *** and they had a 4.9 rating. Their ****** rating is also very high. I called them and they set an appointment within a week. ****** came out, was professional and courteous. He offered a solution to both shower problems and I purchased the parts. He returned when they were in. I had had 3 previous plumbers all offering to tear out the wall, replace the entire kit and hook up an entirely different system because "it would be better". ****** fixed the problem with the parts ordered and all was done and dusted. No inflated problems, solutions or costs and no talking down the other plumbers.... read full review
September 2023
Great service and seamless process with claim or service tickets. Payable by card on mobile message itself is a great feature to avoid checks and paperwork.
I had 2 ongoing plumbing issues which 3 other plumbers claimed took extra parts, would need entire new systems and would require tearing out my wall. I was able to get a timely appointment and Isaiah told me what to purchase and he'd be back when the part was in. Again, he came within a few days and the repairs were made quickly and without damaging walls, using the parts I already had and getting another correct part. Isaiah was courteous and professional. I trusted his assessment and didn't feel he was inflating the problem or solution. I will use them for my next plumbing need. ~CaroleService: Shower installation
I'm not sure what happened here. I found Mounts Plumbing through the *** and they had a 4.9 rating. Their ****** rating is also very high. I called them and they set an appointment within a week. ****** came out, was professional and courteous. He offered a solution to both shower problems and I purchased the parts. He returned when they were in. I had had 3 previous plumbers all offering to tear out the wall, replace the entire kit and hook up an entirely different system because "it would be better". ****** fixed the problem with the parts ordered and all was done and dusted. No inflated problems, solutions or costs and no talking down the other plumbers.... read full review
Great service and seamless process with claim or service tickets. Payable by card on mobile message itself is a great feature to avoid checks and paperwork.
Technician has high skills.