“I called to ask for information on how to install part onto my air conditioner and the gentleman who answer the call was very polite and informative. He shared information freely and was happy to continue answering my questions through text after the initial ones i called about. To me good customer service is willingness to communicate with a customer and answer their questions completely and patiently and that is what I received. I will be using this companie's services again in the future if needed.“
“We had furnace concern they said they could be here between 10 and noon. They arrived at 1015 and had it repaired in 30 mins. GREAT JOB Thank You“
“Danny and Bert dropped everything in their busy schedule to come out after an electrical fire and restore my a/c! top notch guys! thanks a million!“
“Superb customer service; responsive, polite and incredibly helpful. I wouldn't use any other company. Tom is amazing!“
“We, Judy Jo Hutchison and Dodge Andersen own a wedding venue and discovered our AC was not working the night before a wedding while clients were setting up. Steve was there the next morning and was able to fix one unit good enough to get us by until the end of the weekend. He then called the next day and find out for us our compressor was still under warranty. He had it replaced and we were good to go for the next weekend. He is prompt, thorough, his very conscientious of our facility and our cost. Great communication!! He also does our maintenance twice a year. He makes things smooth as far as appointments go!!! Thanks for the great service. Judy Jo from The Legacy Barn!!!Service: Repair HVAC“
“On time and did routine maintenance. He answered all my questions and said my unit was running well and looked good.“
“Jake was professional ,courteous , and efficient. I would highly recommend Tom’s HVAC.“
“Excellent experience from start to finish. Crew installing new AC/furnace system was efficient, polite, and very respectable of our home. Communication with office staff regarding system quotes, pricing and scheduling was also excellent. I had utilized Comfort Zone in the past for repairs and received the same great service. I highly recommend this company for both repairs and new system installations.“