I have an account and pay them every month but have had no claim yet. I am very happy with Customer Service when I have to call for any reason, they are always nice and professional. I hope when I do have to file a claim that they are just as helpful as they always are over the phone. Update 9/26/24 - We did use them once and never again. Out of a $1,200 claim, we had to pay over $700 out of pocket. What happened to the deductible???
September 2024
Carshield has not only met my expectations, they have well surpassed them! Recently my truck broke down, and ultimately needed a new engine. Carshield approved the repair, including some ancillary parts that needed repair, and I didn't even know about those! Also, Carshield is the ONLY company that I could find that would cove my 1999 Chevy Silverado! I am a loyal customer! I highly recommend Carshield!
August 2024
The one and only time I have tried to use Car Shield for roadside service they didn’t respond. It was 8:45PM and after trying to contact them again for 45 minutes, I finally had to call my ex husband to come help me.
I have an account and pay them every month but have had no claim yet. I am very happy with Customer Service when I have to call for any reason, they are always nice and professional. I hope when I do have to file a claim that they are just as helpful as they always are over the phone. Update 9/26/24 - We did use them once and never again. Out of a $1,200 claim, we had to pay over $700 out of pocket. What happened to the deductible???
Carshield has not only met my expectations, they have well surpassed them! Recently my truck broke down, and ultimately needed a new engine. Carshield approved the repair, including some ancillary parts that needed repair, and I didn't even know about those! Also, Carshield is the ONLY company that I could find that would cove my 1999 Chevy Silverado! I am a loyal customer! I highly recommend Carshield!
The one and only time I have tried to use Car Shield for roadside service they didn’t respond. It was 8:45PM and after trying to contact them again for 45 minutes, I finally had to call my ex husband to come help me.