4618 S St Peters Pkwy Suite A, St Peters Missouri 63304
I had the pleasure of working with K-Mac Roofing, and I can honestly say they have set a new standard for exceptional service. As a first-time homeowner, I'm still navigating the challenges that come with maintaining an older home. I purchased my house in 2014 from a landlord who put little thought into its condition, so every time I try to fix something, it tends to turn into a much bigger issue. I've had a few different contractors work on my home before, from siding to interior work, but none have treated me with the level of care and professionalism as K-Mac Roofing. From the moment I met Ron through a mutual friend, I knew I was in great hands. They didn't just do the job--they took the time to educate me about my roof's condition and gave me advice on how to proceed so I wouldn't face future problems. Their patience and understanding, especially with my "band-aid" house, were truly remarkable. Not only did they provide top-notch service, but their bid was also significantly more affordable than any of the others I received. This added value made choosing them an easy decision. One of the most impressive aspects was their communication. I had an issue with my weatherhead, where the wires coming into my house were pulling forward, causing water to leak on my electric breaker box. I initially called Ameren on 11/13, but they couldn't come out until 11/19. Ron, understanding the urgency of the situation, reassured me that I could call him once Ameren had finished their work. After several frustrating days, Ameren finally completed their part, and I immediately reached out to Ron. To my surprise, he scheduled the roof replacement for 11/24, just two days before Thanksgiving! I was amazed at how accommodating they were. The crew arrived promptly on the day of the job, and they greeted me at the door to let me know they were ready to begin. Alec, the project manager, arrived shortly after to walk me through the project, address any questions I had, and allow me to observe the work as I saw fit. I was replacing 16 pieces of plywood, and throughout the entire process, the communication between the crew, Alec, and Ron was seamless. Alec quickly got the necessary materials, and the crew was able to continue working without delay. Once the job was complete, I was impressed by the thorough clean-up. In the past, I've had contractors leave me to handle clean-up or even borrow my tools to finish the job. With K-Mac Roofing, I didn't have to worry about anything--they took care of everything, including leaving my property spotless. The whole experience was seamless, stress-free, and I felt completely confident that my home was in the hands of true professionals. They truly care about what happens to my home and my family. I will forever be thankful for them! I've never been more comfortable working with a company, and I wholeheartedly recommend K-Mac Roofing. Their expertise, professionalism, and commitment to quality truly set them apart. If you're looking for a roofing company you can trust, K-Mac Roofing is the one to call.