Walmart House Cleaning Services

Jun 2024

We went to our local Walmart early the other day around 8 AM on Telegraph Rd in Oakville MO (63125) to purchase a couple bags of Brown Year Long Color Mulch that was on sale for $2 per bag. When we went to the Outdoor location, the sales rep told us we could go through the self checkout lanes at the front of the store. Someone there could ring up the 2 bags for us; then we could drive to the pickup location and have them loaded into our vehicle. When we went through check-out with some other items, they scanned in the codes for the mulch but the cost was not $2 per bag. Instead they rang up at the regular price. The sales rep at the self check out said the $2 price was only if we ordered it online and then picked it up at the store. There was no mention of that on Walmart's website. So after we paid for our other items, we placed an on-line order while at the store using our cell phone thinking we would be able to pick it up right away. However, when we went back to the Outdoor area to get the mulch, they said they would have to contact the manager to allow us to pick up the bags because they claimed they were not ready for pick up yet. We then had to walk all the way back to customer service area to speak to the manager. We had to wait for quite a while since all the Walmart workers seemed to be talking amongst themselves and avoiding any customer contact. When the manager finally came out, she told us we had to go back to the pickup area and call one of the numbers posted on the blue customer pickup signs to get the bags loaded. We thought then we were all set. So we then walked all the way back to the pickup area again, and placed a call using the number on one of the blue signs. Finally, someone came out and we showed him our order on the phone, and he said he would be right back. We assumed he was going to come back and load up the bags for us and since we had parked our truck right next to the bags, we dropped the tailgate and waited for him to return. After waiting for him to come back, another Walmart worker came out and told us we could not pick up the bags after all since they were not ready for pick up. There was no indication anywhere when we placed the order that stated we would have to wait an extended period of time before the order was available, so after several trips back and forth between the Outdoor area and Customer Service, and then being told we still couldn't our order, we were fit to be tied. We were parked right next to the bags, and would have loaded them ourselves, but the Walmart worker would not allow it. We would have had to wait for over more 3 hours, and since we didn't live real close to the store and didn't want to make another trip, we just cancelled the order and left. There is no reason the Walmart staff could not have allowed us to pick up those 2 bags of mulch at that time and made some special note to themselves to mark the items picked up by the us once their system made them available. There certainly is no such thing as Customer Satisfaction at Walmart anymore. Perhaps, there was at one time, but not now. We are both retired and have been Walmart customers for many years at both the store and online, and because of this experience we have become very reluctant to shop at any Walmart again. Two very dissatisfied Walmart Customers!

Apr 2024

Automotive department manager is not knowledgeable enough to hold his position...... they are giving me a hard time replacing a battery that is still under warranty but has an intermittent problem only when the temperature drops which I have nicely explained to them..... instead of just exchanging the battery they give me the usual mumbo jumbo...... this battery has now cost me four Uber trips and calling into work late twice and I don't have the extra $235 to buy another one at the moment do yourself a favor and never buy a battery from Walmart and it has been confirmed that there is nothing wrong with my vehicle

Mar 2024

Had to come back 3 times because of the lack in the stores merchandize. Wasted half a tank out of my 1997 toyota corolla all pimped out. Had to spend more money on the 4th screen protector.