We were extremely pleased with both vinyl and the carpet installation done by Superior thru Home Depot. We had approximately 1000 sq foot with baseboard installation. The crews were very informative and professional.
February 2024
I have read all the reviews here. I am sorry for the bad experiences, and I am sure they are deserved. However, I had quite the opposite experience. I ordered my carpet through Home Depot like the other people who left a review. I received an email several days before the installation. It said they would contact me by text by 3-5 pm. I got a text at 1pm saying they would be here between 8 am and 10 am. The next morning, they showed up around nine. I had a stair and hallway to carpet. I was installing screws to stop squeaking, and they did another section while I finished. They completed carpeting both areas in 2 1/2 hours. They were polite and respectful and even asked... read full review
January 2023
There was a lot wrong with Superior Installation. First of all the installers werent the most professional, which was something I can totally look past in general, but it was only the tip of the iceberg. They did a very mediocre job installing the carpet. They left a ton of carpet fibers everywhere and after about a month of very light traffic I can already see the carpet pulling up around the walls. To make matters worse I informed them that one of the doors no longer closes post installation because they moved wherre the threshold was and they informed me I should CUT MY DOOR DOWN, and refused to fix it. The only positive I can say is that the actual installion was... read full review
We were extremely pleased with both vinyl and the carpet installation done by Superior thru Home Depot. We had approximately 1000 sq foot with baseboard installation. The crews were very informative and professional.
I have read all the reviews here. I am sorry for the bad experiences, and I am sure they are deserved. However, I had quite the opposite experience. I ordered my carpet through Home Depot like the other people who left a review. I received an email several days before the installation. It said they would contact me by text by 3-5 pm. I got a text at 1pm saying they would be here between 8 am and 10 am. The next morning, they showed up around nine. I had a stair and hallway to carpet. I was installing screws to stop squeaking, and they did another section while I finished. They completed carpeting both areas in 2 1/2 hours. They were polite and respectful and even asked... read full review
There was a lot wrong with Superior Installation. First of all the installers werent the most professional, which was something I can totally look past in general, but it was only the tip of the iceberg. They did a very mediocre job installing the carpet. They left a ton of carpet fibers everywhere and after about a month of very light traffic I can already see the carpet pulling up around the walls. To make matters worse I informed them that one of the doors no longer closes post installation because they moved wherre the threshold was and they informed me I should CUT MY DOOR DOWN, and refused to fix it. The only positive I can say is that the actual installion was... read full review