Sears Appliance Repair

Oct 2024

Zakary was very kind and helpful. Unfortunately the company didn’t let him know that I had a new address. I had contacted then MULTIPLE times once I saw our old address was on the confirmation. Thankfully, I was able to contact my old neighbor and he let Zakary know that we had moved. Zakary then called me to verify the information, and was super nice about everything. Also thankfully, he only had to drive about 4 minutes from our old address to our new address.
Trying to get to a live person is next to impossible unless making a new appointment. The bubble options online don’t always give an option that is needed. The language barrier is also difficult at times...read full review

May 2022

We tried every appliance repair on the internet in our city. None would work on Samsung. I decided to call Home Depot since that is where we purchased the appliance brand new. They said Samsung was one of those brands that no-one wanted to work on and suggested we try Sears. I thought they went out of business. I called the number Home Depot gave me. Sears was able to come out the same day and he was on time (even a little early). He diagnosed the problem and told us the cost of the motor starter or what use to be called a solenoid and that they were together and had to purchase the complete motor to get the bad part fixed. It was estimated at around $400 plus installation....read full review

Aug 2021

I had a awesome experience with Sears . The men arrived on time and I received text messages to alert me . That was wonderful and accurate! The men explained the issue with my washer and talked with me ! I didn’t feel like they were trying to up the price on me at all ! Very helpful and easy going guys ! Would use again and will recommend!Service: Washer/dryer repair